18 December 2019 (ver 1)
Purpose of this Page
This page is to inform you of Gravity Tech's policies surrounding personal data collection, use of that data, your choices about that data, and when (if ever) it will be disclosed to another party.
The terms "us", "we" and "our" shall refer to Gravity Tech, who operate the website www.gravitytech.com.au. The term "services" refers to products, websites and other services provided by Gravity Tech.
You have a right to know what personal information we have, and a right to say what happens to it (subject to Australian laws). If you would like to talk to us about this, please contact us in writing. Any data searching, data provision or data deletion steps taken by Gravity Tech staff may incur a fee.
Collection and Use of Information
Information we may collect falls into three categories, but are all used to either provide or improve our services to you.
While using or employing our services, it's very likely we will ask you to provide certain personal information which can be used to contact or identify you. This data may include (but is not limited to): your email address, your full name, one or more contact phone numbers, your postal or physical address, and ABN.
We may also collect other information on how our services are accessed or used. This Usage Data may include (but isn't limited to) information such as your computer's Internet Protocol address (a.k.a. IP address), browser type and version, operating system type and version, the pages of our services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
This collected data is used solely for internal review; for gauging visitor traffic, trends therein and may also include the delivery of personalised content while your use our services.
Tracking and Cookies Data
Use of Data
Gravity Tech uses the collected data for various purposes:
- To provide and maintain our services,
- To notify you about changes to our services,
- To allow you to participate in interactive features of our services,
- To provide customer care and support,
- To provide analysis and other information so that we can improve our services,
- To monitor the usage of our services,
- To detect, prevent and address technical issues or fraudulent usage.
Transfer Of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Australia and choose to provide information to us, please note that the data, including Personal Data, will be transfer to Australia where it will be processed and stored.
Disclosure Of Data
Gravity Tech may disclose your Personal Data in good faith when we believe that such action is necessary. For example, to:
- To comply with a legal obligation,
- To protect and defend the rights or property of Gravity Tech,
- To prevent or investigate possible wrongdoing in connection with the services,
- To protect the personal safety of users of the services or the public,
- To protect against legal liability.
Security Of Data
The security of your data is really important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may use third party companies or individuals to facilitate our services ("Service Providers"), to provide some of our services on our behalf, to perform related services, or to assist us in analysing how our services are used.
Should we do this, the Service Providers would have access to at least some of your Personal Data; but permitted to obtain only the data they need to deliver the service. We will take reasonable steps to ensure that the Service Providers are bound by confidentiality and privacy obligations in relation to the protection of your Personal Data.
Examples of possible Service Providers that we may utilise are:
- Other similar companies, (graphic designers, IT technicians, etc)
- Shipping companies,
- Online payment gateways,
- Website analytics providers.
Links To Other Sites
Our services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We do not knowingly collect personally identifiable information from anyone under the age of 18 without the involvement of the parent or guardian. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without the consent of their parents or guardian, we will take steps to remove that information from our servers.