Privacy Policy

18 December 2019.

Purpose of this Page

This page is to inform you of Gravity Tech’s policies surrounding personal data collection, use of that data, your choices about that data, and when (if ever) it will be disclosed to another party.

Overview

The terms “us”, “we” and “our” shall refer to Gravity Tech, who operate the website www.gravitytech.com.au. The term “services” refers to products, websites and other services provided by Gravity Tech.

We use your data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from our website: www.gravitytech.com.au/terms-conditions.

You have a right to know what personal information we have, and a right to say what happens to it (subject to Australian laws). If you would like to talk to us about this, please contact us in writing. Any data searching, data provision or data deletion steps taken by Gravity Tech staff may incur a fee.

We reserve the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not use or access our services. If you are unsure about anything in our Privacy Policy, please contact us for an explanation.

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Collection and Use of Information

Information we may collect falls into three categories, but are all used to either provide or improve our services to you.

  1. Personal Data

    While using or employing our services, it’s very likely we will ask you to provide certain personal information which can be used to contact or identify you. This data may include (but is not limited to): your email address, your full name, one or more contact phone numbers, your postal or physical address, and ABN.

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  2. Usage Data

    We may also collect other information on how our services are accessed or used. This Usage Data may include (but isn’t limited to) information such as your computer's Internet Protocol address (a.k.a. IP address), browser type and version, operating system type and version, the pages of our services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

    This collected data is used solely for internal review; for gauging visitor traffic, trends therein and may also include the delivery of personalised content while your use our services.

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  3. Tracking and Cookies Data

    We may use cookies and similar tracking technologies to track activity on our services and retain certain information. More information can be found in our Cookie Policy; accessible from our website: www.gravitytech.com.au/cookies.

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Use of Data

Gravity Tech uses the collected data for various purposes:

  1. To provide and maintain our services,
  2. To notify you about changes to our services,
  3. To allow you to participate in interactive features of our services,
  4. To provide customer care and support,
  5. To provide analysis and other information so that we can improve our services,
  6. To monitor the usage of our services,
  7. To detect, prevent and address technical issues or fraudulent usage.

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Transfer Of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that the data, including Personal Data, will be transfer to Australia where it will be processed and stored.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Gravity Tech will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

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Disclosure Of Data

Legal Requirements

Gravity Tech may disclose your Personal Data in good faith when we believe that such action is necessary. For example, to:

  • To comply with a legal obligation,
  • To protect and defend the rights or property of Gravity Tech,
  • To prevent or investigate possible wrongdoing in connection with the services,
  • To protect the personal safety of users of the services or the public,
  • To protect against legal liability.

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Security Of Data

The security of your data is really important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

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Service Providers

We may use third party companies or individuals to facilitate our services ("Service Providers"), to provide some of our services on our behalf, to perform related services, or to assist us in analysing how our services are used.

Should we do this, the Service Providers would have access to at least some of your Personal Data; but permitted to obtain only the data they need to deliver the service. We will take reasonable steps to ensure that the Service Providers are bound by confidentiality and privacy obligations in relation to the protection of your Personal Data.

Examples of possible Service Providers that we may utilise are:

  • Other similar companies, (graphic designers, IT technicians, etc)
  • Shipping companies,
  • Online payment gateways,
  • Website analytics providers.

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Links To Other Sites

Our services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We strongly advise you to review the Privacy Policy of every site you visit.

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Children's Privacy

We do not knowingly collect personally identifiable information from anyone under the age of 18 without the involvement of the parent or guardian. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without the consent of their parents or guardian, we will take steps to remove that information from our servers.

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Changes To This Privacy Policy

We may update our Privacy Policy from time to time to reflect and change in the way we use customer data. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice within our services, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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Contact Us

If you have any questions, suggestions or comments about this Privacy Policy, please contact us:

Email: {VTJGc2RHVmtYMS82VVovNi9GU0oxK2Q0dzU1R0RuSnpIZHd5d3REdFNYWjBDL2RPcCtOSWdWV0F2Szh6Ympjcw==}
Website: https://www.gravitytech.com.au/contact